BROADWAY IN CHICAGO COVID-19 UPDATE

Mask Up Broadway In Chicago

WE AWAIT YOUR ARRIVAL

Broadway In Chicago is looking forward to this fall when we can all be together again. In addition to planning the return of fabulous Broadway shows, our staff has been working diligently to ensure that your return to the theatre will be safe and inviting. We have enhanced our air handling and filtration throughout the theatres, incorporated new sanitation technologies, and have reduced all touchpoints including initiating mobile ticketing and making mobile playbills available. We have a strong health protocol in place including a vaccinated staff. Our theatres operate at 100% capacity; as such staff and audience will be required to wear masks just as they are required for public transportation. Broadway In Chicago conforms with all Federal, State, and Local requirements and will follow changing rules and guidelines as they evolve for the safety of our patrons.

TICKET BUYER ASSURANCE PROGRAM THROUGH 2022

As a patron who purchases through BroadwayInChicago.com or Ticketmaster.com, our Ticket Buyer Assurance Program is available for all events that Broadway In Chicago hosts through 2022. Our goal is to be responsive to your needs, providing you with assurance to make advance ticket purchases with confidence throughout this unprecedented time.

If our local or state government has any restrictions in place prohibiting large gathering events at venues and your event is canceled, you will receive, at your request, a full refund or a credit with Broadway In Chicago. If your event is postponed or rescheduled, we will automatically move your tickets to the new performance date; however, you will still have the option of asking for a refund or Broadway In Chicago Credit. Your health is vital to us. If you have concerns about attending your event, please let us know at least 48 hours prior to the performance time, and you’ll receive a full refund or Broadway In Chicago Credit for the future. All changes must be handled prior to your showtime.

All Broadway In Chicago programming continues to be re-evaluated based on updated health recommendations.

BROADWAY IN CHICAGO UPDATES CHANGES IN SHOW SCHEDULES

SHOW CANCELLATIONS OR RESCHEDULES FAQ

The safety and health of our patrons, staff and theatrical companies is our top priority. In response to the rapidly evolving COVID19 (coronavirus), here is an updated list of show changes:

SIX
Broadway Playhouse at Water Tower Place
New Dates: October 5, 2021 – January 30, 2022

DISNEY’S FROZEN
Cadillac Palace Theatre
New Dates: November 19, 2021 – January 23, 2022

THE SIMON & GARFUNKEL STORY
CIBC Theatre
New Dates: February 22 – 27, 2022

COME FROM AWAY
Cadillac Palace Theatre
New Dates: February 22 – March 6, 2022

MOULIN ROUGE! THE MUSICAL!
James M. Nederlander Theatre
New Dates: February 26 – April 24, 2022

MY FAIR LADY
Cadillac Palace Theatre
New Dates: June 28 – July 10, 2022

THE DEVIL WEARS PRADA
James M. Nederlander Theatre
New Dates: July 19 – August 21, 2022

JESUS CHRIST SUPERSTAR
Cadillac Palace Theatre
New Dates: July 19 – 31, 2022

Click here for a list of canceled productions due to COVID-19

If you purchased your tickets through Ticketmaster or Broadway In Chicago and your show has been canceled or rescheduled, you will be contacted by Ticketmaster or Broadway In Chicago to assure you of your refund or change of date.

Patrons with additional questions can contact their point of purchase:
If you purchased through Ticketmaster, click here for more information.
If you purchased through the box office, email [email protected].
If you are a Broadway In Chicago Subscriber, email [email protected]
If you purchased your tickets through Broadway In Chicago Group Sales, email [email protected]

Our future productions will continue to be reviewed as further guidance and recommendations are provided by the CDC and Chicago Department of Public Health.