BROADWAY IN CHICAGO COVID-19 UPDATE

SHOW CANCELLATIONS OR RESCHEDULES FAQ

We know that there have been many schedule changes and there will continue to be more as we follow all the guidelines set forth by the CDC, City of Chicago and State of Illinois Health Officials.

During this time we are away, Broadway In Chicago is working diligently on plans to bring you back safely, from sanitizing to contactless procedures and more. We are committed to keeping you and our audience, staff, and artists safe. Our plans for reopening will evolve as we all learn more about the virus.

Currently we are preparing to implement new guidelines and procedures that may include:

– Heightened sanitation and cleaning services to meet or exceed the rigorous standards set by official recommendations.

– Mandatory proper wearing of masks at all times while in our buildings.

– Self-certification and temperature checks as you enter.

– New entrance regulations for all staff and guests are planned along with hand sanitizer readily available throughout the building.

– A reduction of touch points including mobile ticketing and online programs.

Our goal is to design and implement a plan to enhance your safety and minimize your risks when attending our theatres.

TICKET BUYER ASSURANCE

As a Broadway In Chicago ticket holder who purchased through BroadwayInChicago.com or Ticketmaster.com for any show in 2020, our goal is to provide you with the assurance needed to give you confidence in moving forward with ticket purchases throughout this unprecedented time. If your event is rescheduled, we will automatically move your tickets to the new performance date. If your event is canceled, you will receive a full refund. All our programming continues to be re-evaluated based on updated health recommendations.

BROADWAY IN CHICAGO UPDATES CHANGES IN SHOW SCHEDULES

The safety and health of our patrons, staff and theatrical companies is our top priority. In response to the rapidly evolving COVID19 (coronavirus), here is an updated list of show changes:

MOULIN ROUGE! THE MUSICAL!
Postponed; new dates TBD

THE SIMON & GARFUNKEL STORY
CIBC Theatre
New Dates: March 30 – April 4, 2021

COME FROM AWAY
Cadillac Palace Theatre
New Dates: April 21 – May 2, 2021

MY FAIR LADY
Cadillac Palace Theatre
New Dates: May 12 – 23, 2021

JESUS CHRIST SUPERSTAR
Cadillac Palace Theatre
New Dates: September 14 – 26, 2021

SIX
Broadway Playhouse at Water Tower Place
New Dates: October 5, 2021 – January 30, 2022

DISNEY’S FROZEN
Cadillac Palace Theatre
New Dates: November 18, 2021 – January 23, 2022

Click here for a list of canceled productions due to COVID-19

If you purchased your tickets through Ticketmaster or Broadway In Chicago and your show has been canceled or rescheduled, you will be contacted by Ticketmaster or Broadway In Chicago to assure you of your refund or change of date.

Patrons with additional questions can contact their point of purchase:
If you purchased through Ticketmaster, click here for more information.
If you purchased through the box office, email [email protected].
If you are a Broadway In Chicago Subscriber, email [email protected]
If you purchased your tickets through Broadway In Chicago Group Sales, email [email protected]

Our future productions will continue to be reviewed as further guidance and recommendations are provided by the CDC and Chicago Department of Public Health.